FAQ
FAQ: AROMA DIFFUSER
Q: The diffuser is fan-based, does it make a lot of noise?
A: The diffuser has 2 fan-speed settings. Press once for ’Max air’ and twice for ‘Low air’. When on ‘Max air’, the diffuser creates a soothing white noise that facilitates a peaceful sleep by blocking out all the noise in your loved one surroundings. Simply set it on low-speed and the audio-optimized casing assures silence.
Q: Why does the diffuser have to be inside or above the crib?
A: For essential oils to be effective, it is crucial that the diffuser is as close to the baby as possible. Only then, can the soothing ingredients effectively help your baby breathe better and find its calm. Other commercially available diffusers might make the room smell nice, but these are purely a placebo; the actual soothing effect is none. The Wunders aroma diffuser achieves a safe and direct aromatic airflow to the baby by a patented design, that enables a secure placement of the diffuser inside or outside of the crib. The Wunders diffuser uses no water or liquid inside the diffuser, which may leak onto the mattress, unlike other generally available commercial aromatherapy diffusers. The company’s patented approach offers an optimal configuration of airflow based on organic essential oils placed on a pad inside a secure case mechanism.
Q: What if the oils and water leak into the crib?
A: The Wunders diffuser uses no water or liquid inside the diffuser, which may leak onto the mattress, unlike other generally available commercial aromatherapy diffusers. The diffuser has a secure mechanism on which you place Wunders essential oils, keeping them out of baby’s reach. A robust spring-loaded tray, with a secure locking mechanism, prevents your loved one from accessing the reservoir, which holds the oil-infused pad.
Q: There are many other 4* diffusers on Amazon, why should I buy this one?
A: First, it is uniquely designed with your baby in mind, to soothe restless, congested and colicky babies and toddlers, naturally. It brings the aromas of the Wunders oils as close to the baby as safely needed, while avoiding any possible contact. This diffuser can be safely placed inside or above the baby crib with a robust proprietary clamp, enabling direct aromatic airflow to the baby. While other diffusers make the room smell nice, the actual natural soothing impact on your loved one is minimal. Second, other fan-based diffusers have a fan too small to effectively distribute the highly-aromatic medicinal oils. Wunders patented design includes a fan that assures the delivery of the soothing vapors of Breathe Easy and Sleepy Time. Third, you can be assured that the included oils are safe for babies as they are developed by one of America’s top essential oil laboratories. Fourth, the Wunders diffuser is JPMA-certified, has been tested by German’s top testing lab TÜV and does not contain any harmful chemicals. It is free of LEAD, Cadmium, BPA, and Phthalates. Also, it is FCC, RoHS, REACH and CE compliant. Lastly, the diffuser not only includes robust clamp to securely fix diffuser in between crib slats but also a non-slip stand for positioning on night table, desk or shelf; This diffuser truly promotes healthy and safe sleep, the most important part in your baby’s development.
Q: Is it BPA free?
A: The Wunders diffuser is JPMA-certified, has been tested by German’s top testing lab TÜV and does not contain any harmful chemicals. It is free of LEAD, Cadmium, BPA, and Phthalates. Also, it is FCC, RoHS, REACH and CE compliant.
Q: Easy to clean?
A: It is very easy to clean. Nothing cumbersome or excessive parts to remove.
Q: Do you have to plug it in?
A: No. After all, it is not safe to have any cables near the crib. You only have to plug it in when you want to recharge the battery. It comes with a USB charging cable and fully recharges the battery in 3 hours. The diffuser runs about 10 sessions of 30-minutes on a full charge. When not in use for the baby, remove it from the crib (including the clamp) and just place it anywhere in the house for the entire family to enjoy.
Q: How long do the batteries last and how long does it take to recharge?
A: The diffuser runs about 10 sessions of 30-minutes on a full charge. It comes with a USB charging cable and fully recharges the battery in 3 hours.
Q: We’re not very handy. Is it easy to install?
A: Yes it is. You don’t need tools to install the diffuser onto the crib. The diffuser comes with a robust clamp, just like a mobile, which fits in between any crib slats. Place it near your baby’s feet and direct the air flow towards your baby. There’s also an easy installation guide inside the packaging and on Youtube.
Q: Does this product help scent a room?
A: It absolutely does. The scent from the oils easily covers a room of 300 feet.
Q: How long do the pads last on which you drop the oil?
A: Each pad lasts about 1 month, so the included supply, lasts you almost 1 year. We recommend to not mix oils on the same pads. So exchange the pad if you switch between oils.
Q: Does it turn off automatically? will the light turn off as well?
A: The diffuser comes with a built-in sleep timer. It automatically turns off after 30 minutes. The light is only lit when the diffuser is in operation. The light will turn red when the battery needs to be recharged. When charging, the light will blink and it will turn off when it is fully charged.
Q: How is this 'portable'? Does that mean I can use it in different rooms?
A: The diffuser is multi-functional. First and foremost, it truly promotes healthy and safe sleep for your baby, the most important part in your baby’s development. When the diffuser is not used for the baby, it can be used around the house or office, on a night table, desk, shelf, or counter. It comes with a stand so that you can direct the airflow into any direction. Now you can truly enjoy the soothing vapors.
Q: Does this diffuser have a warranty?
A: Yes it does. The diffuser has a 1 year warranty
Q: What is the best placement in a room to get the most from the diffuser?
A: For essential oils to be effective, it is crucial that the diffuser is as close to the baby as possible. Only then, can the soothing ingredients effectively help your baby breathe better and find its calm. Other commercially available diffusers might make the room smell nice, but these are purely a placebo; the actual soothing effect is none. The Wunders aroma diffuser achieves a safe and direct aromatic airflow to the baby by a patented design, that enables a secure placement of the diffuser inside or outside of the crib. Adults also find great benefit from the Wunders diffuser. Simply remove the clamp and place the diffuser on the stand, which is included with the product. You can now direct the soothing vapors directly to you while sitting at a desk or lying in bed.
FAQ: ESSENTIAL OILS
Q: Are oils included and are they safe for babies?
A: Yes and Yes. Breathe Easy, to help a stuffy nose, and Sleepy Time, to soothe an upset tummy, are included. These oils are safe for babies when placed onto the pad inside the diffuser. Babies under 3 months of age should not come in direct physical contact with oils as their skin is too sensitive for essential oils. Therefore, the diffuser has a secure mechanism on which you place Wunders essential oils, keeping them out of baby’s reach. A robust spring-loaded tray, with a secure locking mechanism, prevents your loved one from accessing the reservoir, which holds the oil-infused pad. NOTE: Because babies have more sensitive skin than adults, the American Association of Naturopathic Physicians advises that essential oils should not be used at all on infant’s skin under 3 months old. The Wunders diffuser avoids any possible contact and is therefore deemed safe.
Q: How do I know the oils are safe for babies?
A: Research has shown that the vapors from Lavender oil is safe for babies when applied via a diffuser. Wunders Sleepy Time is a 100% USDA-certified organic oil from France. Studies have shown that parents should be careful in using Eucalyptus. The type of Eucalyptus you buy for your baby is critical. While Wunders Breathe Easy is safe for babies, the most common Eucalyptus you find on Amazon, Walgreens or Target for example is the Eucalyptus Globulus. While oil from the Eucalyptus Globulus is safe for adults, it should NOT be used on children under the age of two. Wunders Breathe Easy is specially formulated by one of American’s top essential oil laboratories and originates from the Eucalyptus Radiata. This oil has a safe content of cineole and can therefore, when diffused, be used with babies.
Q: Are the oils optional?
A: No. At Wunders we want to assure the type of oils you use around your baby. The oil should be 100% USDA-certified organic. More importantly, parents should be careful in using Eucalyptus. The type of Eucalyptus you buy for your baby is critical. While Wunders Breathe Easy is safe for babies, the most common Eucalyptus you find on Amazon, Walgreens or Target for example is the Eucalyptus Globulus. While oil from the Eucalyptus Globulus is safe for adults, it should NOT be used on children under the age of two. Wunders Breathe Easy is specially formulated by one of American’s top essential oil laboratories and originates from the Eucalyptus Radiata. This oil has a safe content of cineole and can therefore, when diffused, be used with babies.
Q: How much oil do I use?
A: When using essential oils, more is not always better. They should be used carefully, just like anything else. We recommend 5-7 drops onto the pad for each use.
Q: Where do I place the oil?
A: The diffuser has a secure mechanism on which you place Wunders essential oils, keeping them out of baby’s reach. A robust spring-loaded tray, with a secure locking mechanism, prevents your loved one from accessing the reservoir, which holds the oil-infused pad. Open the tray by placing your thumb and index finger on the door latches. Press them inwards to unlock the tray, while sliding the tray out of the diffuser. Remover the tray completely and place 5-7 drops of Wunders oil onto the pad inside the tray. Make sure to do this out of your child’s reach, avoiding the risk to spill any oil by accident onto your baby or baby’s surroundings.
FAQ: THE WUNDERS COMPANY
Q: Tell me about The Wunders Company
A: The Wunders Company was founded by Hans Pompen, father of 2 and juvenile products industry veteran with vast experience developing products and marketing to parents. He mentions: “I remember the countless times I went up to my daughter’s crib, placing my finger under her nose, to check that she was breathing. I was not alone in this. Concern about a newborn’s breathing is one of the most common fears among new parents. When close family friends lost their child to sudden infant death (SIDS), I made it part of my life’s journey to develop products that promote a safe and good night’s sleep.”
Most notable products, Hans Pompen created or collaborated on are:
Dr. Harvey Karp’s Snoo Smart Bassinet: SNOO became recognized as the safest and most effective baby bed ever made. It has received 20 major awards for the best in design, tech, and parenting such as Innovation of the Year from the National Sleep Foundation, JPMA Innovation Award, CES Baby Innovation Award and is the bed to meet all American Academy of Pediatrics safe sleep recommendations.
Respiro Crib Mattress: Respiro is regarded as world’s safest crib mattress for the following reasons:
- Prevents a baby from suffocating when rolling over.
- Is 100% breathable and promotes air circulation.
- Does not expose a baby to carcinogenic flame-retardants.
- Is free from the risk of dust mites and bed bugs.
The Wunders Company are a team of parents, designers, dreamers and doers united by one goal: creating sleep aids to help you and your loved ones get the sleep you all need for optimal mental and developmental health. Every living creature needs to sleep. Most of baby's brain development happens during sleep: literally. Therefore, we strive to provide you with a collection of products to help babies get ready for bed, stay in bed and rise in a pleasant fashion. We design every single aspect of our products in-house with you in mind, and with the utmost attention to detail. We value socially responsible manufacturing and the environment by monitoring resource expenditure to deliver Wunders products to your home.
Q: What is the mission of Wunders?
A: At The Wunders Company, we recognize the need for a wide range of products, across categories and across ages, specifically developed to enhance a child’s good sleep. We created Wunders with the ambition to become the global sleep leader, offering innovative products which enhance the bedtime ritual and comfort sleepers during the night. Because the most important part in your baby’s development is healthy and safe sleep. And when your baby sleeps, so can you.
Q: Why did you choose the name Wunders?
A: Wunders is an obvious take on the word “wonder” and we have chosen it for the various connotations that “wonder” has in the English language. It reflects how a child feels when faced with a new experience. In a child’s early development years every activity can be considered an experience (think of sleeping outside of the mother’s womb,, eating something for the first time, successfully going to the potty, falling asleep with a favorite toy, waking up at the sound of a beautiful lullaby) and The Wunders Company wants to be a part of this wonderment that is so essential in the development of any child.
There is another, essential consideration in the logic of Wunders: parents and new parents in particular, always “wonder” how to solve a problem, how to best care for their baby, how do I teach my baby to fall and stay asleep? With products from Wunders, we aim to help parents along the way in caring for their loved ones.
Q: What does it mean ‘Peaceful Nights – Happy Days’?
A: As soon as a baby is born, we start losing sleep. For pregnant women, the loss of sleep already starts in the third trimester. And when we don’t sleep well, we get grumpy. So when you think about it, it’s quite simple: When you had a peaceful night, you most likely are going to have a happy day!
Q: Why do you focus on products to enhance sleep?
A: First of all, we love sleep! But all kidding aside, sleep is often the best medicine, to cure illnesses, to reboot and to relax. Sleep is a vital, often neglected, component of every person's overall health and well-being. Sleep is important because it enables the body to repair and be fit and ready for another day. Getting adequate rest may also help prevent excess weight gain, heart disease, and increased illness duration.
For babies, sleep is especially important. By the age of two, most children have spent more time asleep than awake and overall, a child will spend 40 percent of his or her childhood asleep. Sleep is especially important for young ones as it directly affects mental and physical development. Every living creature needs to sleep, and sleep is the primary activity of the brain during early development. Sleep-wake cycles are regulated by light and dark and these rhythms are not developed at birth, resulting in the irregular sleep schedules of newborns. The rhythms begin to develop at about six weeks, and by three to six months of age most infants will have developed a regular sleep-wake cycle.
At The Wunders Company, we recognize the need for a wide range of products, to enhance a child’s good sleep. Therefore, we have created Wunders™ with the ambition to become the global sleep leader by offering innovative products, which enhance the bedtime ritual, comfort sleepers during the night and assure a pleasant rise and shine.
Q: Where is the office of the Wunders Company located?
A: The Wunders Company actually has three offices. The head office is in Redwood City, California, the European sales office is in Bemmel, the Netherlands, and the sourcing office is in Taipei, Taiwan.